As a commercial cleaning and maintenance solution company, Triclean has worked with many businesses, religious organizations, schools, and other entities. We have heard the horror stories of janitorial services, and we know that sometimes business owners have reservations about cleaning crews. If that sounds like you, don’t worry. Below are a few common issues people have with commercial cleaning services, and ways that Triclean effectively avoids those problems.
High Turnover Rates
Some janitorial services seem to have a new employee every week. As business owners or organization leaders, it is understandable that you may be reticent to work with a company that seems unable to keep the same workers. Even worse, higher employee turnover means that the staff that works on your cleaning problems may be undertrained or new to the industry. At Triclean, we don’t have this problem. Our staff has over four decades of combined experience handling cleaning and restoration issues, and we bring that experience to each of our jobs.
Quality Assurance Issues
In some cases, you may have worked with a cleaning outfit that lacked the proper oversight to assure quality services. Understandably, this can turn business owners and property managers off to the whole cleaning industry. Triclean operates with tremendous training and certification to ensure that our technicians show the utmost respect to our clients and do the best job possible. We are members of venerable institutions like the Snow and Ice Management Association, International Window Cleaning Association, the Institute of Inspection, Cleaning, and Restoration Certification, and more.
Poor Communication
One of the chief killers of a cleaning job is a failure to communicate between the client and the cleaning crew. You may have experienced this in the past, arriving to your place of business in the morning only to find that the cleaning crew failed to address the problems you wanted them to correct. Triclean avoids this by discussing your needs extensively. We send a site manager for many jobs, who can talk to you about necessary treatments and services, discuss quotes, and hammer out any special services that may apply to your specific building. Even better, we are available around the clock via phone and email, with after-hours calls going directly to a manager’s cell phone.
If you need a dependable commercial cleaning company to take care of your restoration or general cleaning needs, look no farther than Triclean. Our reputation rests on providing a locally owned and operated service with the utmost attention to detail. To get a quote or discuss specific cleaning services, contact us here.